24/7 support is available for email and chat, with more limited phone support – and, for the Team and Enterprise plans, a Helpdesk offers on-demand remote support, too. Audio files can be remotely played as well. The Team plan costs then $249.50/year ($20.79/month) with unlimited users and 50 computers, while the Enterprise plan costs $499.50/year ($41.63/month) for unlimited users and 100 computers.Īll plans come with core features including file transfer, remote reboot, remote printing, video conferencing, and a whiteboard feature. There's the Consumer plan, which costs just $29.50/year ($2.46/month) for one user and access to two computers, then the SOHO plan, which costs $69.50/year ($5.79/month) and includes unlimited users and access to ten computers. That said, you'll only get a handful of particularly useful features with the Professional and Enterprise plans, including session scheduling, screensharing, and the mobile app, available on iOS and Android. The Standard plan costs $10/user/month, the Professional plan costs $15/user/month, and the Enterprise plan costs $24/user/month. Zoho Assist is available in three pricing plans, plus a more limited free one. The end-to-end SSL and AES 256-bit encryption help with security as well. It's entirely web-based – which helps keep it secure, since no installs or downloads are required – and idle sessions can be set to timeout once they've been inactive for a specific period of time. Remote support sessions can be scheduled ahead of time through the software as well, a plus for large companies that need the infrastructure to pack in plenty of remote IT sessions.Ī bulk deployment ability makes Zoho Assist easy to get up and running. Features include the typical core abilities: File transfers, multiple monitors, remote reboots, and voice, video, or instant chat. It's a good option for larger businesses and an even better option for businesses that already use Zoho software, given the many straightforward integrations it offers. Zoho Assist is a feature-rich remote access solution.

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